Cookies and storage used on the website
| Name | Purpose | Duration | Type |
| medihelp_web_session | Keeps you signed in and protects your session. | Until you close the browser, at most 24 hours | Strictly necessary |
| csrftoken | Protects forms against cross-site request forgery. | 1 year | Strictly necessary |
| django_language | Remembers the language you chose. | 1 year | Strictly necessary (your choice) |
| mh_invite | Remembers the code from a colleague's invite link so it can be added to your sign-up. | 30 days | Strictly necessary |
| mh-theme (local storage) | Remembers light or dark mode. | Until you clear it | Strictly necessary (your choice) |
| Tool drafts (local and session storage) | Keeps the result of a tool you are using (for example a dose calculation) while you move between pages. It stays in your browser. | Until you clear it or close the tab | Strictly necessary |
| __cf_bm and other Cloudflare cookies | Protection against bots and abuse by our network provider, when it is active. | Up to 30 minutes | Strictly necessary (security) |
Why there is no consent banner
Cookies and storage that are strictly necessary to provide a service you asked for do not need consent under the EU ePrivacy rules and the UK PECR. If we ever add analytics or advertising cookies to the website, we will ask for your consent first and update this notice.
Third parties
Cloudflare Turnstile checks that a real person is signing in; it does not track you across sites. If you choose Sign in with Google or Apple, those companies set their own cookies on their own pages under their own policies. Error reports sent to Sentry do not use cookies. The mobile apps do not use website cookies; their advertising choices are described in the privacy policy.
Managing cookies
You can delete or block cookies in your browser settings. If you block the strictly necessary cookies, you will not be able to sign in or submit forms.
Privacy Policy · Medical disclaimer